Image upload technical requirements
The maximum accepted file size is 10 MB and the accepted file formats are JPG, PNG, SVG, and GIF.
You can learn more about detailed SVG specifications here.
Our recommendations and tips
Even if the size limit is 10 MB we strongly recommend using JPG and PNG files under 5 MB and SVG and GIF files under 3 MB.
You need to make sure your file has a correct extension without any active corruptions on it, and we recommend uploading a maximum of 10 images at once.
Alongside the static formats that you can upload into our design platform, you can also upload video content if you're looking to bring your work to the next level.
Uploading a video can be done roughly in the same way as you would upload regular images, however, the specifications of the uploaded files differ from the ones using static formats.
There is a maximum duration and size for the assets which you can upload in the form of videos, these being 5 minutes in terms of video duration and 100MB in terms of file size. The accepted file type for video uploads are the following: AVCHD, AVI, MKV, MOV, MP4, WEBM or WMV.
Any difficulties that you might be facing while uploading a video file can be addressed with our technical support team, and an investigation will be started to offer you the best possible solution.
Simply drag your files into the upload box or use the buttons provided to choose the images you want to upload.
We also recommend deleting the files you aren’t using for a better experience and a faster loading time.
When saving your design, all the contained images will go through various compression and resize processes to get the smallest possible HTML5 package.
Uploading audio files from your computer
You can now upload audio files straight on the editor if you are an active Plus and Team user.
The accepted formats are: .wav, .mp3, and .ogg where the max file size is 10MB.
Also, the audio file will only work if the designs are downloaded in MP4 or HTML5 format.
To upload an audio file you can either go to Elements-My Uploads and use the Upload file(s) button or you can simply drag and drop the file on the canvas straight from your device.
For the design generator, you need to use the NEW LAYER button and go to My Uploads just like on the single editor or to enter into focus mode (double click on the size you wish to edit) where you can drag and drop the audio file from your device