Bannersnack.com offers the right to use its Services for free for potential customers to have adequate opportunity to assess the value of these services prior to purchasing a license/subscription.
Unlike physical goods, electronically distributed software and deliverables can be duplicated. Once a purchase has been made, it is, unfortunately, impossible for us to recall all copies/deliverables (such as downloaded HTML5 banners). Therefore, Bannersnack does not accept refunds, returns, or exchanges. No refunds will be given, except in the company's sole and absolute discretion.
If you still have questions about this, please contact our support team by LiveChat and we will gladly help you out!