Welcome to Bannersnack Support

Video upload requirements

Alongside the static formats that you can upload into bannersnack to create your digital designs, you can also upload video content if you're looking to bring your designs to the next level.

Uploading a video into our design platform can be done roughly in the same way as you would upload regular images, however the specifications of the uploaded files differ from the ones using static formats.

Upload technical requirements:

There is a maximum duration and size for the assets which you can upload in the form of videos, these being 5 minutes in terms of video duration and 100mb in terms of file size, having mp4 as the required file type.

Any difficulties that you might be facing while uploading an mp4 file, can be addressed with our technical support team, and an investigation will be started to offer you the best possible solution.





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