Welcome to Bannersnack Support

Why can't I use remove background anymore?

Background remove is in a limited BETA program

What does this mean?

Limited BETA is a way of testing out a feature only with a selected segment of our users all while allowing for limited usage. It helps us understand the type of customers that will likely benefit from it and the demand for the feature. 

When will I be able to use it regularly?

It will probably take a couple of months to gather enough data and compile the results. If you filled out our survey and you would like to use this feature just a couple more times before it rolls out please contact our colleagues through live support on our website or at contact@bannersnack.com, they will be more than happy to assist you. 


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