Most common issues
- Having problems with your branded share link?
- How can I get the best quality for my banners while keeping the file's size low?
- Why can't I upload HTML5 ads on my Adwords account?
- Image upload file requirements
- Temporary text align issue on buttons
- My GIF file is too large for Adwords, what can I do?
- Custom fonts compatibility with Google Adwords
- SVG file requirements
- Reasons for Payment Failure
- Why isn't my gif banner animated? UPDATED
- Zip download detected as virus: What can I do?
- I downloaded my banner as GIF and I’m disappointed of its quality. Where are the built in effects?
- I bought the yearly subscription by mistake, I wanted the monthly one.
- Do I lose my banners if I go from premium to free?
- My banner doesn’t loop. What should I do?